Enrollment and Activation Process Overview
- You complete and sign an enrollment form and return it to your employer.
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Chase processes the form, sets up the pay process and orders a card for you.
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Forms submitted will be processed immediately and you will receive a card in the mail at home within 7 to 10 business days.
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You will receive your Personal Identification Number (PIN) in the mail 1-5 days after you receive your card. Memorize this number and keep it in a secure location (but not with your card). The PIN is your four-digit code used to obtain cash at merchant locations or at ATMs.
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You call a toll-free number (shown on a sticker on the card) to activate the card though a Voice Response Unit (VRU). Be prepared to input your card number and the last four digits of your Social Security Number into the VRU.
- If you wish to change back to receiving a check, you should first arrange
new payroll procedures with your employer, then contact Chase and simply
cut up the card after all balances are depleted off the card.
